h2audio Terms and Conditions valid from
January 1st 2008
Welcome to h2audio. Please review the following terms and conditions that apply
to your use of; and purchase of products from; our sites. Please note that your
use of our sites constitute your agreement to be bound by these terms.
We may from time to time change the terms and conditions that govern your use of
our site. Your use of the site following any change will constitute your
acceptance of the new terms and conditions. We may change, move, delete or add
to our site at any time.
DELIVERY
Goods (in stock) will be dispatched on the same day if ordered before 1pm or on
the following working day; on receipt & confirmation of payment. Goods are
dispatched on a next day service, delivery before 3pm.
GUARANTEE & RETURNS
These guarantees are in addition to your statutory consumer rights. If for any
reason our products fail to perform satisfactorily within the stated guarantee
or have been supplied faulty, you will be offered the choice of a replacement
product or a full refund. Any unused product may be returned within 30 days for
a refund excluding original delivery costs minus a 10% restocking fee. No refund
will be given for the cost of postage and packing for the return of any goods.
We do ask that any unused product be returned in its original packaging. For
details of how goods may be returned please call Customer Services on 01827 288 566. We will not be
liable for the replacement of any goods under any guarantee if they have been
damaged or misused other than in the application which they were intended.
DATA PROTECTION
h2audio takes the privacy of its website users very seriously. Your data
(including name, address, telephone number, email address) is only held by us
until your order is fully processed. This data is then securely destroyed.
SECURITY
when placing an order over the Internet your payment details are transmitted
over a secure encrypted network provided by Paypal. We never see your credit
card details.
PRICING and PAYMENT
All prices are quoted in pounds sterling (£) and include VAT. Payment can be
made at the time of ordering by Visa, MasterCard, Delta, Solo or Switch cards.
Alternatively, you may pay by cheque or postal order. Please see "Delivery"
above).
GENERAL
All web site design, text, graphics, their selection and arrangement and all
software compilations, underlying code, software and all other material on this
site are owned by h2audio or its content or technology providers. Permission is
granted electronically to copy and print in hard copy sections of this site for
the sole purpose of placing an order with us or using this site as a shopping
resource. Any other use of this site or the material on it including
reproduction for other purposes without our prior written consent is strictly
prohibited.
Your use of the site and any purchase made from it will be governed by English
law and will be deemed to have occurred in England. All communications relating
to all transactions will be conducted in English.
We have taken every care in the preparation of the content of this site but to
the extent permitted by law we disclaim all warranties, express or implied, as
to the accuracy and completeness of the information contained in any of the
materials on this site. We shall not be held liable to any person for any loss
or damage they may suffer as a result of the use of this site, save as expressly
set out herein. These exclusions and disclaimers shall be construed in
accordance with English law. If any provision of any of them is held to be
unenforceable or unlawful then that provision shall be deemed to be severable
and shall not affect the validity and enforceability of the remaining
provisions.
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